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about our services
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Invest & Protect LTD
45 Market Street, Hoylake, Wirral, Merseyside, CH47 2BQ
1.
The Financial Services Authority (FSA)
The FSA is the independent watchdog that regulates financial
services. It requires us to give you this document. Use this
information to decide if our services are right for you.
2.
Whose products do we offer?
Investment
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We offer products from the
whole market. |
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We can only offer products from a limited number of
companies.
Ask us for a list of the companies and products we offer.
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We can only offer products from a single group of companies.
Ask us for a list of the companies and products we offer.
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Insurance
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We offer products from a
range of insurers for term assurance, critical illness,
income protection. |
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We can only offer products from a limited number of insurers
for term assurance, critical illness, income protection. Ask
us for a list of the insurers we offer insurance from.
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We can only offer products
from for term assurance, critical illness, income
protection. |
3. Which
service will we provide you with?
Investment
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We will advise and make a
recommendation for you after we have assessed your needs.
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You will not receive advice or a recommendation from us. We
may ask some questions to narrow down the selection of
products that we will provide details on. You will then need
to make your own choice about how to proceed.
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We will provide basic
advice on a limited range of stakeholder products and in
order to do this we will ask some questions about your
income, savings and other circumstances but we will not:
• Conduct a full assessment of your needs;
Offer advice on whether a non-stakeholder product may be
more suitable |
Insurance
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We will advise and make a
recommendation for you after we have assessed your needs for
[term assurance, critical illness, income protection. |
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You will not receive advice or a recommendation from us for
term assurance, critical illness, income protection.
We may ask some questions to narrow down the selection of
products that we will provide details on. You will then need
to make your own choice about how to proceed.
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4. What
will you have to pay us for our services?
Investment
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Before we provide you with
advice, we will give you our keyfacts guide ‘about the cost
of our services’ |
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We will tell
you how we get paid, and the amount, before we carry out any
business for you. |
Insurance
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A fee. |
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No fee
will be charged to you by us. We will however receive a
commission from the product provider.
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5.
Who regulates us?
Invest & Protect LTD is authorised and regulated by the
Financial Services Authority. Invest & Protect Ltd FSA register
number is
439830.
Invest & Protect LTD permitted business is advising and
arranging life insurance, pensions and investments.
You can check this on the FSA’s Register by visiting the FSA’s
website www.fsa.gov.uk/register or by contacting the FSA on 0845
606 1234.
6.
What to do if you have a complaint
If you wish to register a complaint, please contact us:
In writing: Write to Invest & Protect LTD 45 Market Street
Hoylake Wirral CH47 2BQ.
By phone: Telephone 0845 22 55 191.
If you cannot settle your complaint with us, you may be entitled
to refer it to the Financial Ombudsman Service.
7.
Are we covered by the Financial Services
Compensation Scheme (FSCS)?
We are covered by the FSCS. You may be entitled to compensation
from the scheme if we cannot meet our obligations. This depends
on the type of business and the circumstances of the claim.
Investment
Most types of investment business are covered for 100% of the
first £30,000 and 90% of the next £20,000 so the maximum
compensation is £48,000.
Insurance
Insurance advising and arranging is covered for 100% of the
first £2,000 and 90% of the remainder of the claim, without any
upper limit.
Further information about compensation scheme arrangements is
available from the FSCS.
8.
Terms of business
Commencement date
This Terms of Business comes into effect on reading.
How
we act for you
We prefer our clients to give us instructions in writing to
avoid possible disputes. We will, however, accept oral
instructions providing they are subsequently confirmed in
writing.
Any advice we give you will normally be in writing, but if given
orally will be recorded on your file.
Where any recommendation we make, or transaction we undertake
for you, results in a right to cancel the policy under certain
conditions, we will advise you of these rights. We will also
tell you if you do not have a right to cancel the arrangement.
Occasions can arise where we, or one of our other customers,
will have some form of interest in business which we are
transacting for you. If this happens, or we become aware that
our interests, or those of one of our other customers, conflict
with your interests, we will inform you and obtain your consent
before we carry out your instructions.
When we arrange investments for you we will register these in
your name unless otherwise agreed in writing. Additionally, we
will ensure you receive either a contract note, documents of
title, or certificates evidencing title. All such paperwork will
be forwarded to you by post as soon as possible after we receive
them. Where a number of documents relating to a series of
transactions is involved, the documents will normally be
retained until the series is completed.
Investment risk
All investments carry a degree of financial risk which will tend
to increase in proportion to the potential rate of return on the
investments. Any product which is directly or indirectly
invested in assets which may fall in value (for example
equities) may itself fall in value along with any decrease in
value of those assets. Before entering into any investment
agreement, you must ensure that you understand the risk
associated with the product and are content to accept that level
of risk.
We
do not handle client monies
Crossed cheques for premiums or investment monies can only be
made payable directly to the product provider. No premiums or
investment monies of any kind should be paid or made payable to
anyone else.
You should therefore decline to give any money to, or write
cheques payable to Invest & Protect Ltd Invest & Protect Ltd
Registered Individuals. Appointed Representatives and Registered
Individuals are not to handle client money any receipt by them
of such a payment from you will not be regarded by Invest &
Protect LTD as being a transaction for which Invest & Protect
LTD will have any responsibility.
Contact
Once we have acted upon your instructions we will not normally
give you further advice. However, we may review our record of
your investments and policies periodically and contact you to
suggest that we arrange a review meeting. We will, however, be
pleased to advise you at any time should you require further
assistance.
We like to keep our customers informed of products and services
we offer which may be of interest to them, therefore, from time
to time we may forward marketing material to you, or contact you
by telephone.
Termination of this agreement
You, or we, may terminate our authority to act on your behalf at
any time without penalty. Notice of this termination must be
given in writing by first class post. It will be deemed to be
received 2 business days after being posted.
Any business currently being completed will be completed unless
we receive your instructions to the contrary.
Any fees outstanding at the date of termination will be due
within four weeks of the termination date.
Law
These Terms of Business are governed and shall be construed in
accordance with English law and the parties shall submit to the
exclusive jurisdiction of the English Courts.
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